Description of Problem
A vulnerability has been discovered in the customer-managed ShareFile storage zones controller which, if exploited, could allow an unauthenticated attacker to remotely compromise the customer-managed ShareFile storage zones controller.
This vulnerability affects all currently supported versions of customer-managed ShareFile storage zones controller before version 5.11.24.
This bulletin only applies to customer-managed ShareFile storage zones controllers. Customers using ShareFile-managed storage zones in the cloud do not need to take any action.
The issue has been given the following identifier:
| CVE ID | Affected Products | Description | Pre-requisites | CWE | CVSS |
|---|---|---|---|---|---|
| CVE-2023-24489 | Citrix Content Collaboration | Improper resource control allows unauthenticated remote compromise | Network access to the ShareFile storage zones controller | CWE-284 | 9.1 |
What Customers Should Do
This issue has been addressed in the following versions of the customer-managed ShareFile storage zones controller:
- ShareFile storage zones controller 5.11.24 and later versions
Customers are required to upgrade to the fixed version.
The latest version of ShareFile storage zones controller is available from the following location:
https://www.citrix.com/downloads/sharefile/product-software/sharefile-storagezones-controller-511.html
Instructions for upgrading the Storage Zones Controller are here:
https://docs.sharefile.com/en-us/storage-zones-controller/5-0/upgrade.html
All customer-managed ShareFile storage zones controllers versions prior to the latest version 5.11.24 have been blocked to protect our customers. Customers will be able to reinstate the storage zones controller once the update to 5.11.24 is applied.
Customers should shut down any machine that was running an affected version of the storage zones controller software.